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FWD partners with Traveloka to make insurance more accessible across Vietnam

18 April 2022 | Ho Chi Minh City
By FWD Vietnam

FWD Vietnam Life Insurance Company Limited ("FWD"), a leading digital life insurer in Vietnam, is delighted to announce its partnership with Traveloka, Southeast Asia's travel and lifestyle booking platform, to make insurance more accessible, simple and affordable to customers.

This partnership is part of a long-term strategic ecosystem partnership between FWD Group and Traveloka across Asia. In the first phase of the partnership in Vietnam, Traveloka will offer FWD Cancer Care, a 100% online insurance product covering cancer diagnoses at any stage with premiums starting from 99 thousand Dong per year.

Huynh Huu Khang, CEO of FWD Vietnam said, "We've been focused on widening our customer touch points and digitalizing our distribution strategy to ensure customers can buy insurance wherever and whenever they want. This partnership with Traveloka will simplify and digitalize our customer experience as well as help us to reach more customers across Vietnam as we continue changing the way people feel about insurance."

Huynh Thi Mai Thy, Traveloka Vietnam Country Manager, added, "As a travel and lifestyle superapp, through innovation and technology, we ease our customers to fulfill their daily needs, including protection products. We are excited to partner with FWD Vietnam to provide our very first health insurance product in Vietnam.  Our ambitions are aligned in maximizing the use of technology to provide convenient access to customers seeking comprehensive protection. Through this partnership, we believe we can help facilitate Vietnamese customers to find a simple, practical, and easy-to-understand digital health insurance. Furthermore, we will continue to innovate to complement our users’ overall protection needs with our various insurance innovation products."

Customers can follow these simple steps to access FWD Cancer Care: from the Traveloka homepage find 'Insurance', select 'Cancer Insurance', choose an insurance plan, complete the details, and proceed to payment to complete the registration within a few minutes.


About Traveloka

Traveloka, Southeast Asia's lifestyle superapp, provides users access to discover and purchase a wide range of travel, local services, and financial services products. Traveloka's comprehensive product portfolio includes transport booking services such as flight tickets, bus, trains, car rental, airport transfer, as well as access to the largest accommodation inventory in Southeast Asia, including hotels, apartments, guest houses, homestays, resorts, and villas, making Traveloka a booking platform with the widest selection of accommodation and packages.

Traveloka is also a key player in the local services category, offering reservations for a wide range of local attractions, activities, wellness and beauty clinics, culinary directories as well as food delivery. Traveloka also offers financing, payment, and insurance products to help Southeast Asian consumers fulfill their lifestyle aspirations. Traveloka provides 24/7 customer service in local languages as well as more than 40 different local payment methods. Traveloka's lifestyle superapp has been downloaded more than 100 million times, making it the most popular travel and lifestyle booking application in the Southeast Asian region.


About FWD Group

FWD Group is a pan-Asian life insurance business with approximately 10 million customers across 10 markets, including some of the fastest growing insurance markets in the world. Established in 2013, FWD is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance.

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About FWD Vietnam

FWD Vietnam was established in 2016 and is a member of FWD Group, a leading Asian-pan life insurer. With the priority strategy on digital development, FWD Vietnam is a differentiated insurance company, with a solid foundation based on its strengths: breakthrough products; high-quality distribution channels; digitised business processes and differentiated branding strategies. FWD Vietnam is consistently recognised as one of the fastest-growing life insurance companies in the market.

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Mr. Nguyen Ngoc Thuy

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