Accident Individual Benefit Claim

1

Collect document

2

Fill out form

3

Submit claim

1

Collect document

  • Please prepare the following documents:

    • Hospital discharge note/ surgery certificate/ medical summary/ copy of original medical record, other medical documents;
    • Lab-test results, image analyzation results;
    • Investigation conclusion, accident report, scene accident report issued by authorized police.
3

Submit claim

ONLINE
BY MAIL
  • Hard copy submission:

    • At FWD's Customer Service Counter;
    • By post to: FWD Vietnam, 11th Floor, Diamond Plaza Building, 34 Le Duan, Ben Nghe Ward, District 1, Ho Chi Minh City

Time limit for claim submission

Please submit claim documents within 12 months from the event date.

Remarks:

  • Depending on each specific case, FWD reserves the right to request the claimant to provide other supplementary document or original document for accurate claim assessment, legally.
  • The above procedure for claim insurance benefits is for reference only. For more details, please read the Terms and Conditions of Insurance Policy.

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