Premium Payment

Premium Payment

Our goal at FWD Vietnam is to help you live life to the fullest. We’ve made it even more convenient for you to enjoy life with our hassle-free payment system by giving you the freedom of choice. Choose a payment method that is more suitable for your needs, schedule and lifestyle.

Here are the ways you can pay

At Bank

1. Vietcombank (VCB)
- Pay premiums at any branches/transaction offices of Vietcombank nationwide; OR
- Transfer to FWD account opened at VCB - Tan Dinh Branch Ho Chi Minh City - Account number: 1212393939; OR
- Using Internet Banking: Log in your VCB internet banking account > Select "Thanh toán hóa đơn (Pay bills)" > "Phí bảo hiểm (Insurance premium)" > Nhà cung cấp dịch vụ (Vendor) "Công ty Bảo hiểm FWD - phí bảo hiểm lần đầu/phí bảo hiểm định kỳ/hoàn trả khoản tạm ứng."

2. Nam A Bank 
- Pay premiums at any branches/transaction offices of Nam A Bank nationwide; OR
- Transfer to FWD account opened at Nam A Bank - Head Office - Account number: 100036505800001; OR
- Using Open Banking: Log in your Nam A Bank's open banking account > Under "Giao dịch/Chuyển tiền (Transfer)", select "Thanh toán hóa đơn (Pay bills)."

3. An Binh Bank (ABBANK) 
- Pay premiums at any branches/transaction offices of ABBANK nationwide; OR
- Transfer to FWD account opened at ABBANK - Ho Chi Minh City Branch - Account number: 1061068686879.

- Pay premiums at any branches/transaction offices of BIDV nationwide; OR
- Transfer to FWD account opened at BIDV - Ho Chi Minh City Branch - Account number: 13310000334567.

Important note: please clearly enter the following details when paying your premium using bank transfer:
- Account holder:Công ty TNHH Bảo hiểm Nhân Thọ FWD Việt Nam
- Account number: [Account number, Bank name & branch]
- Narrative: [Policy number / Proposal number], [ Full name of Policy Holder]



- Log in your account on MoMo app.

- Select Insurance - Finance Pay insurance premium > FWD Vietnam. Or scan the QR code below for quick access. 

momo QR scan code

- Enter your Policy number or Proposal number to make payment. 

Pay premium using ViettelPay

At Viettel

You can pay premiums using ViettelPay
- Login your ViettelPay account.
- Select menu "Finance, Insurance".
- Select "FWD bảo hiểm" logo.
- Enter your Proposal number / Policy number and pay your premiums (daily limit VND20 million).

At Payoo convenience stores

The premium can be settled at any Payoo convenience stores. Find a Payoo store near you here.

Financial Service Consultant (FSC) or Customer Service Centers

The premium can be settled by credit/debit cards through the FWD Vietnam FSC serving your policy /or at any of our FWD Vietnam Customer Service centers.

- Floor 20, VCCI Tower, 09 Dao Duy Anh, Phuong Mai Ward, Dong Da District.

- Floor M, V.Startup Building, 16 Ly Thuong Kiet, Thach Thang Ward, Hai Chau District.

Ho Chi Minh City:
- Floor 6, Cienco Building, 180 Nguyen Thi Minh Khai, Ward 6, District 3.
- Floor 7, Golden Tower, 06 Nguyen Thi Minh Khai, Da Kao Ward, District 1.

Working hours: From 8:30am to 5:30pm, Monday to Friday, except for public holidays.

Notes: FWD Vietnam does not accept cash for premium payment.


When paying premiums to any representative of FWD Vietnam, please request that representative to provide a valid receipt.

Premium collection at home service is an additional service provided by FWD Vietnam to support customers paying the insurance premium. In any case, please actively pay the premium due to maintain the Policy consistency.

Policy alteration that changes insurance premium may result in the modification or cancellation of the already-issued invoices. New invoices will be re-issued to replace the already-issued invoices (if any).

Need help?

Call us
FWD Customer Care

1800 96 96 90 (toll free)