Premium Payment

Premium Payment

Our goal at FWD Vietnam is to help you live life to the fullest. We’ve made it even more convenient for you to enjoy life with our hassle-free payment system by giving you the freedom of choice. Choose a payment method that is more suitable for your needs, schedule and lifestyle.

Here are the ways you can pay

At Payoo convenience stores

The premium can be settled at any Payoo convenience stores. Find a Payoo store near you here.

At Bank

Pay premiums by cash at any branches / transaction offices of ABBank, BIDV, HDBank or Nam A Bank nationwide.

Alternatively, you can pay premiums via bank transfer at any other banks nationwide. Transfers should be made to FWD Vietnam account with the following details:

Account holder: FWD Vietnam Life Insurance Company Ltd.
Account number: 106 10 68 68 68 79 at ABBank – Ho Chi Minh City Branch
or 100 0365058 00001 at Nam A Bank – Head Office
or 133 10000 334567 at BIDV – Ho Chi Minh City Branch
or 0687 0407 0050 712 at HDBank – Head Office
Narrative: [Policy number / Proposal number] ….., [ Full name of Policy Holder]……

Visit us at our FWD Vietnam Customer Service centers

The premium can be settled directly at any of our FWD Vietnam Customer Service centers.

Ho Chi Minh City:
- Floor 6, Cienco Building, 180 Nguyen Thi Minh Khai, Ward 6, District 3.
- Floor 7, Golden Tower, 06 Nguyen Thi Minh Khai, Da Kao Ward, District 1.

Hanoi: Floor 20, VCCI Tower, 9 Dao Duy Anh, Phuong Mai Ward, Dong Da District.

Working hours: From 8:30am to 5:30pm, Monday to Friday, except for public holidays.

Through Financial Service Consultant (FSC)

You can pay premiums by credit/debit card through the FWD Vietnam FSC serving your policy.

Through Bill Collector

You can pay premiums by credit/debit card though an FWD Vietnam bill collector. The bill collector will contact you to collect renewal premium at home.


When paying premiums to any representative of FWD Vietnam, please request that representative to provide a valid receipt.

Premium collection at home service is an additional service provided by FWD Vietnam to support customers paying the insurance premium. In any case, please actively pay the premium due to maintain the Policy consistency.

Policy alteration that changes insurance premium may result in the modification or cancellation of the already-issued invoices. New invoices will be re-issued to replace the already-issued invoices (if any).

Need help?

Call us
FWD Customer Care

1800 96 96 90 (toll free)