Pay your premium, your way

Make an online payment

You can pay your premium anytime, anywhere with our safe and secure online payment gateway. We accept:

ATM cards
International cards (Visa, Master, JCB)
MoMo
VNPAY-QR

Other payment options

Choose the payment method that suits you best.

At a bank

Pay via our bank partners

If you already have an account with one of our bank partners (Vietcombank, Agribank, or Nam A Bank) it's fast and easy to make a payment.

Option 1: pay online

Vietcombank

Log in your VCB Digibank account
Select "Pay bills"
> Service "Insurance premium"
> Insurer "FWD Vietnam"
> Select "1st time payment / annual fee/ loans payment"

Agribank

Log in your Agribank E-mobile banking
Select "Pay bills"
> Service "Insurance"
> Insurer "FWD Vietnam"
> Customer number [input your policy number / or proposal number]
Select payment type you want to make

Nam A Bank

Log in your Open Banking account
Go to "Transfer"
Select "Pay bills"

Option 2: pay in person

Go to any nationwide branch of Vietcombank, Agribank or Nam A Bank. Simply give your FWD policy number to staff in order to make a payment.

Pay via bank transfer

You can also make a payment using your own bank. Please use the below details for all premium payments.

FWD account name: FWD Vietnam Life Insurance Company Limited.
Payment description: [Please state your full name (or the full name of the policy owner) plus your FWD policy number]
FWD account number: select any one of the below
1212393939 at VCB - Tan Dinh (HCMC) Branch
1900201453488 at Agribank – Sai Gon Branch
100036505800001 at Nam A Bank - Head Office
13310000334567 at BIDV - HCMC Branch

MoMo

Got a MoMo e-wallet? Great. Here's what you need to do:

Scan the QR code below/ or click here (if you have the MoMo app installed on your device, scanning the QR code/ or clicking on the hyperlink will take you straight to the FWD payment page).
Enter your policy number or proposal number to make a payment.

Viettel

It's fast and easy with Viettel Money

Log in to your Viettel Money account.
Select menu Finance, Insurance.
Tap on the FWD logo.
Enter your proposal number / policy number and follow the instructions to pay your premium (please note daily limit of VND100 million).

Payoo

In town? You can settle your insurance premium by visitng any Payoo convenience store.

Find a Payoo store near you.

Pay at an FWD office or via your agent

Please note that we can only accept payment by ATM, debit or credit cards. When paying premiums to any representative of FWD Vietnam, please do always request a valid (signed and dated) receipt.

Find an FWD Customer Service centres near you.

Important things you should know

Please remember: it's important to pay your insurance premiums or your protection could become void. If you're having any difficulty in paying your premium, please do get in touch with our team. If you decide to change the value of your insurance plan, we'll cancel the active invoice, refund any monies, and reissue a new one.

Looking for payment confirmation?

After we receive your payment, we’ll send a confirmation via SMS and email within three working days. You can also download your e-invoice from FWD Customer Portal.

Want to validate your e-invoice?

E-invoice issuance notification (dated 20 May 2021)

Sample of e-invoice for individual (Code AD/21E)

Sample of e-invoice for corporate (Code AE/21E)

E-invoice issuance notification (dated 6 August 2019)

Sample of e-invoice for individual (Code AD/19E)

Sample of e-invoice for corporate (Code AE/19E)

Decision to apply e-invoice