Assistant Manager, Claims

Location: HCMC

At FWD, we are Everyday Trailblazer!

  • [Challenger] - throw out the rule book and use our passion and ideas instead
  • [Collaborator] -  propose for different perspectives and collaborate those differences 
  • [Champion] - treat others with fairness, respect and add value to lives of other people
  • [Performer] - have passion for thinking ahead and put ideas into actions    

Introduction / Job summary

The Assistant Manager, Claims will:

  • Deliver expertise claims through Claims process in term of effectively and customer-centricity;
  • Support claims manager in improvement claims procedure, performance & detection claims trend;
  • Incorporate with Sales Force to educate, support for sales process along with relevant stakeholders.

The Person

  • University Graduate; 
  • Economics, Finance or Medical University is preferable;
  • LOMA certificate is preferable;
  • 5 years experience in claims field at life insurance company is preferable;
  • Good command of English and Vietnamese;
  • Experienced in claim assessment or knowledge of insurance would be great advantage;
  • Effective interpersonal skills and good teamwork spirit;
  • Customer Service Mindset;
  • Well organized and good time management;
  • Pro-active, innovative, integrity, meticulous and diligent;
  • Strong manner of carefulness, responsibilities, problem solving, decision making, management under high pressure and upon challenges;
  • Medical and/or Life Insurance knowledges.

If you are ready to blaze a trail, why don’t you “Apply Now” to join us on our exciting journey?
*Please note that only shortlisted candidates will be contacted.