Senior Officer, Customer Relationship Management (Hotlines)

Location: HCMC

At FWD, we are Everyday Trailblazer!

  • [Challenger] - throw out the rule book and use our passion and ideas instead
  • [Collaborator] -  propose for different perspectives and collaborate those difference
  • [Champion] - treat others with fairness, respect and add value to lives of other people
  • [Performer] - have passion for thinking ahead and put ideas into action

Introduction / Job summary

The Senior Officer, Agency Admin is responsible for delivering in time and in accuracy the variable compensation payments to sales force in different non-banca distribution channels.

The Job

  •       Develop any relevant tools to figure out the projection and to manage any compensation activities, incl system testing, data reconciliation, payment request, tax declaration and reporting, ….
  • .     Manage payment process to ensure the payout in time and in accuracy
  •       Structure and manage database of compensation payout, deduction, on-hold, debts/ outstanding
  •       Other assignments from Team Leader and Manager (if any)

The Person

  • Degree holder with graduation from Mathematics and Computing
  • Experience in compensation management or  MIS report
  • Proficiency with Excel Macros, Access, PowerPoint
  • Good knowledge on Distribution Channel/ New Business of Insurance
  • Excellence of Data management

If you are ready to blaze a trail, why don’t you “Apply Now” to join us on our exciting journey?
*Please note that only shortlisted candidates will be contacted.