We need the following paperwork from your doctor, hospital or clinic or the police. It’s fine to send us copies of these documents.
- Your medical bill and/or VAT invoice (we need this for all expenses over VND200,000) along with the list of treatment showing any breakdown of expenses
- Medical report(s) with treatment details
- Hospital discharge note
- Investigation/accident report – issued by authorised police
- Any lab-test results, lab scans or image results
- Any surgery records
Helpful note: Always keep original copies of any documents until after your claim has been processed. This is because we may need your original documents to help us assess your claim.